Hi! I’m Justine.
I’m an innovative leader who uses human-centered design to drive positive growth and transformational change. From the Smithsonian to start-ups, I’ve delivered measurable results in business outcomes, experiences and mindsets.
“Through your creativity, tenacity and commitment to great visitor experience, you have inspired and challenged us to work harder, think bigger and appreciate the value of good design in everything we do.”
Head of Experience Design, Smithsonian National Museum of Natural History
Human-centered design meets business strategy:
I delight in the transformative power of human-centered design to make positive change happen. There’s a magic in getting your team to think differently, your customers to delight in your products or services, your organization to communicate a more compelling vision.
I’ve delivered strategic outcomes that have exponentially shifted revenues, visitor experiences and engagement.
2022 Mainer of the Year, Maine Magazine
What I Do Best
Organizations I’ve worked with:
